FAQ

Accessibility and Parking

Is there free onsite parking available? If so, how much space is there?

Yes, we provide 12 onsite car parking spaces for overnight residents only.

Is there a speed limit when driving on-site?

Yes, for everyone’s safety and to respect our residential neighbours, a 10mph speed limit applies throughout the grounds of St John’s House. We kindly ask all guests and visitors to drive slowly and carefully while on the property.

What time can we access the venue and facilities?

Access times for St John’s House are as follows, unless other arrangements have been made in advance:

11:00 am: Access to the Pavilion and outdoor areas
1:00 pm: Access to the Honeymoon Suite for the bride
2:00 pm: Access to the venue for all other guests

If you need different timings, just let us know in advance and we’ll do our best to accommodate.

Does the venue offer disabled access, including lifts and accessible toilets?

We have a ramp to access the building via wheelchair, plus an accessible toilet.

How far is the venue from the nearest train station or taxi rank?

We are conveniently located just a 1-minute drive or a short 4-minute walk from Lichfield City Train Station, which also has a taxi rank directly outside. This makes arriving at and departing from the venue easy and stress-free for you and your guests.

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Accommodation

What are the check-in and check-out times?

We have 12 beautifully appointed rooms, comprising 11 doubles and 1 single bedroom.

Check-in: From 3:00 PM
Check-out: By 11:00 AM

What are the breakfast options, and what time is breakfast served?

Breakfast is included with your stay and is served in our elegant dining area.
Breakfast is served:

Monday to Friday: 7:00 AM – 9:00 AM
Weekends: 8:00 AM – 10:00 AM

Explore Our Breakfast Menu

Are pets allowed at the venue, especially for weddings or overnight stays?

Pets are not allowed inside St John’s House, and we do not allow hotel guests to bring animals with them. However, if you’d like to include a pet in your wedding or event, we do allow animals within communal areas.

Are children allowed to stay overnight? Do you have cots and high chairs?

Yes, children are welcome to stay overnight at St John’s House, as long as they are accompanied by a parent or guardian who is also staying with us. Some of our rooms can accommodate families, specifically up to 2 adults and 2 children under the age of 16, depending on availability.

We’re happy to provide cots and high chairs on request to make your stay more comfortable. Just let us know in advance so we can have everything set up for your arrival. Please note that room occupancy limits must be followed and cannot be exceeded.

Can I extend my booking or check out late?

We don’t list late check-outs or extensions in our standard terms, but we’re happy to help if we can. If you’d like a later check-out or to extend your booking, just get in touch, and we’ll let you know what’s possible and if any extra charges apply.

The Simmonds room at St Johns House Hotel

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Payments

How can I pay for my booking?

You can pay for your stay at St John’s House using cash, bank transfer (BACS), or most major cards (Visa Debit/Delta, Visa Credit, Maestro/Switch, Mastercard, and American Express). Please note, if you choose to pay for your guest room bookings or whole house rentals by credit card, there is a 2% transaction charge.

When do I need to pay?

Payment is taken at 2 pm the day before you check in using the card given at the time of booking.

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Amenities and Venue Hire

Can we bring our own catering, or do we have to use your in-house catering services?

There’s no need to make arrangements with caterers, we have a range of different menus available from canapés and roaming menus, to charcoal-style menus and more traditional 2 or 3-course set menus. Our chef, Phil Henson, is also happy to design your very own menu incorporating your favourites.

What is the maximum capacity of the venue for weddings and parties?

Our venue offers a flexible and elegant setting for weddings and celebrations, with the following capacities:

Civil Ceremony: Up to 100 guests
Sit-Down Wedding Breakfast (Pavilion only): Up to 70 guests
Sit-Down Wedding Breakfast (with Marquee Extension): Up to 100 guests
Evening Stand-Up Party: Up to 100 guests

Please note, we require a minimum of 25 guests for a sit-down Wedding Breakfast on weekends. Whether you’re planning an intimate gathering or a larger celebration, we’ll be happy to help you tailor the perfect event. We are able to offer more flexibility Monday-Thursday, catering to smaller numbers of 10 guests.

What spaces are included in the rental?

As an exclusive-use venue, when you hire out St John’s, you have complete access to the Lounge, Breakfast Room, Drawing Room, Pavilion Room and our garden, as well as all 12 bedrooms (11 double and 1 single) for the course of your booking.

Are tables and chairs provided? If so, how many?

Yes, we provide tables and chairs for your event at St John’s House. Our standard setup includes 5.6ft round tables (seating 8–10 guests) in the Pavilion and 6ft round tables (seating 10–12 guests). We also have trestle tables available, depending on your table plan.

If you have specific layout needs or guest numbers, just let us know, and we’ll do our best to accommodate based on availability.

Is this a dry-hire venue? Can we use our own vendors?

We’re not a dry hire venue, as we offer a variety of catering options to suit every budget and occasion, from canapés and roaming menus to BBQ specials and traditional three-course dinners. Our talented chef can even tailor the menu to include your favourite dishes.

That said, we’re experienced in working with external caterers across Lichfield and Staffordshire, so if you have specific requests or vendors in mind, please talk to our team. We’ll do our best to accommodate your needs and help make your event perfect.

Is there a corkage fee at St John’s House?

Yes, St John’s House only allows food and drink purchased through us to be consumed on the premises. If you’d like to bring your own, you’ll need to get our prior approval, and a corkage or service fee may apply. If the host or the host’s guests are found consuming their own alcohol in our public spaces, they will be subject to a £500 fine.

Are there any restrictions on deliveries for my wedding/event?

We have a residents’ car park only; therefore, deliveries can only be dropped off. Suppliers such as bands, DJs, and hairdressers must consult St John’s House for any special arrangements.

Can we use drones onsite during our event?

We have no problem with the utilisation of drones with the correct license or certification, which we will require in advance.

Do you have a cake stand we can borrow for our celebrations?

We can provide cake stands and crockery for your celebration. Just get in touch with our team, and we’ll make sure everything is perfectly arranged for your special day.

What is the policy on fireworks and sparklers?

Fireworks are not permitted on site; however, we do allow the safe use of sparklers.

Is a sound system available?

We have speakers that can provide gentle background music for your event.

Are there noise limitations for our band or DJ?

Yes, to respect our neighbours and comply with our licensing agreement, all bands and DJs must follow St John’s House sound level guidelines. We may ask for volume adjustments if needed. Please also note that patio doors must be closed by 10 pm, and we ask all guests to arrive and leave quietly, keeping to the 10mph speed limit on-site.

What staff support is available on the day of the event?

Our dedicated team is on hand throughout the day to ensure everything runs smoothly. We provide support with setup, coordination during the event, and full cleanup and breakdown afterwards. From start to finish, we take care of the details so you can focus on enjoying your special occasion.

Is a wedding coordinator required?

You’re very welcome to hire a wedding planner if you’d like that extra level of support; many couples find it helpful for reducing stress and managing the finer details. That said, it’s certainly not essential at St John’s House.

When you book with us, you’ll be working closely with Dan and Danielle, who bring years of experience and a real passion for weddings. We offer the kind of hands-on guidance and coordination that many venues leave to external planners, from helping with timelines and supplier communication to overseeing the smooth running of your day itself.

So whether you’re organising everything yourselves or just need a bit of extra support, you won’t be on your own; we’re here every step of the way.

How can I pay for my event booking?

You can pay for your stay at St John’s House using cash, bank transfer (BACS), or most major debit cards (Visa Debit/Delta and Maestro/Switch). If you choose to pay for your event by credit card (Visa Credit/Mastercard), then you will incur a 2% card transaction fee. This applies to both guest room bookings and whole-house rentals.

Please note: to secure the date of your event, we will require a £500 deposit. Once the deposit has been received, payment plans will be made available to you.